Privacy Policy
Effective date: 2026-01-01
1. Who we are
FuturoFlor Atelier provides online education in floristry. You can contact us at [email protected] or +1 (415) 555-0147.
2. Data we collect
- Account data: name, email, and optional profile details.
- Transaction data: purchased courses and billing records (processed by our payment provider).
- Support data: messages you send via forms or email.
- Usage data: pages visited and interactions (if analytics is enabled).
3. How we use data
- Provide and improve courses and community features.
- Process transactions and deliver receipts.
- Respond to support requests and improve our services.
- Comply with legal obligations and prevent misuse.
4. Legal bases
We rely on contract performance (when you purchase), legitimate interests (to secure and improve the service), consent (for optional analytics/marketing), and legal obligations.
5. Cookies
We use essential cookies for authentication and preferences. Optional analytics cookies are only set with your consent. You can change your choice anytime by clearing site data or contacting us.
6. Data sharing
We share data with service providers who help operate our platform (e.g., hosting and payments). We do not sell your personal data.
7. International transfers
Where data is transferred across borders, we implement safeguards such as standard contractual clauses, and we choose reputable vendors.
8. Data retention
We retain data while your account is active and as required to comply with legal obligations. You can request deletion at any time.
9. Your rights
- Access, correction, deletion, and portability of your data.
- Object to or restrict certain processing.
- Withdraw consent at any time where processing is based on consent.
10. Security
We use technical and organizational measures to protect data. No method is 100% secure, and we encourage strong, unique passwords.
11. Children
Our courses are intended for adults and not directed to children under 16. If you believe a child provided personal data, contact us for removal.
12. Contact
Questions? Email [email protected]. We aim to respond within two business days.
13. Changes
We may update this policy and will post the revised version with a new effective date.